All of our products are meticulousy packaged and shipped from where we make them in Toowoomba, Queensland. We send our stuff via Auspost, you can select express or standard delivery. If you are within Australia, please allow 2-7 business days for your package to arrive depending on your location. International shipping may take up to 2 weeks.
Q. What does shipping cost?
- Standard Post - $6.95 (2-7 days delivery time).
- Express Post - $11.95 (1-3 business days in metro areas).
- FREE for orders order $50.
Q. Where do you ship?
A. We ship to Australia and New Zealand.
Q. Can I pick my order up?
A. No, unfortunately at the moment we are not in a position to allow local pickup.
Q. How long will it take to arrive?
A. All of our products are meticulousy packaged and shipped from where they are made in Toowoomba, Queensland. Once dispatched, If you are within Australia, please allow 2-7 business days for your package to arrive depending on your location. International shipping may take up to 2 weeks.
Q. I got my tracking number, but I can't track the item!
A. No, your tracking number isn't wrong and we certainly are not ripping you off! Tracking numbers can take several days (and in some rare cases, up to 10 days) to become active in the tracking system. If you have received a shipping notification and a tracking number then rest assured your item is on the way.
Check the tracking number every day until it becomes active.
Q. Lost of damaged items
A. If your order is lost or damaged, please contact us and we'll do all we can to make it right!